WHY NOW
Agents are becoming a buying channel
Customers are starting to discover and buy through AI agents and assistants. Brands are deciding this year whether they show up there, and how. Wait, and you show up late. Or worse, you show up wrong.
The channel is opening now
Discovery and checkout are moving into agent surfaces. Being there early is a position competitors are already spending to take.
Absence has a cost
If your brand can't be found or bought through an agent, that demand routes to whoever can. The gap compounds every quarter.
Wrong is worse than late.
Accuracy is the whole game. An agent needs a current, complete, correct response at the moment it asks, and the ability to act on it.
Your stack makes it hard
because your product answer is scattered across your stack
Can I get this by Friday at my loyalty price?" is one question for an agent and eight systems for you. Product details sit in your PIM. Price and promotions sit in your pricing engine. Member status is in loyalty. Availability is in the OMS. Eligibility rules are somewhere else again.
For a decade, brands stitched these systems together in custom integration code and copied data between them on a schedule. Every copy drifts. Leave it to the agent, and it will decide how your systems connect with no regard for your business rules.
Ask five systems what "available" means and you'll get five answers.
THE ORCHESTRATION LAYER FOR UNIFIED COMMERCE
The Conscia Platform
One governed product record. Every agent and channel reads it.
Conscia assembles the answer from your systems using your rules, so agents never have to guess. It works with the stack you already run.
Compatible with your existing stack
THE GRAPH
What agents see
One governed definition of what a product, a price, a customer and available mean across your estate. Authored content is governed with workflow, review and validation. Operational data arrives on events, so the layer stays current and can be read directly instead of being copied into every application first.
THE ENGINE
What agents can do
Queries your systems, applies your rules, and resolves one contextual answer shaped for whoever asked. When the consumer acts on it, the same path carries the write back into your systems of record. It records which sources it touched and how the answer was assembled, so any transaction can be reconstructed.
Three ways to start. One governed product record underneath.
A response you can stand behind...
Conscia sits between your systems and every touchpoint, resolving a correct product response in real time, and acting on it.
CONTEXTUAL, REAL-TIME ASSEMBLY AND EXECUTION
Orchestrate live from your systems.
Conscia sits between your systems and every touchpoint, resolving a correct and contextual response in real time.
ONE SHARED MEANING
Expose a single version of truth of your product
Your product truth is scattered across systems like ERP, OMS, PIM, Commerce Platform, etc. Create one shared truth about what you sell and how you sell it so agents actions and responses are grounded in your reality.
OBSERVABILITY AND GOVERNANCE
Trace every action that the agent executes
Which systems were queried, in what order, under which rules, and where a sequence failed partway through. Platform endpoints see only their own slice. Hand-built layers fragment the trace across the teams that built them.
CONTROL
Control what the agent sees or acts on.
You don't want to give access to raw APIs to your underlying systems of record and let them determine how to execute a transaction - with Conscia, you control the capabilities that you want agents and applications to have access to.
Proud Member of the MACH Alliance
All Conscia is built from the ground up with the M-A-C-H principles, ensuring a future-proof and adaptable technology stack. This certification offers a guarantee to you that you are investing in an orchestration platform that is built on the principles of composability, i.e microservices architecture, API-first, Cloud-Native and Headless. This robust architecture ensures that our orchestration layer will adapt and scale effortlessly with your evolving needs, providing seamless interoperability with all API-first technologies in your tech ecosystem.
Hear It from Our Customers
"The project proved us that MACH and Monolith don't have to be at the odds. With the right orchestration layer you can bridge both worlds and future proof your stack. Big thanks to Conscia and EPAM together, we didn't just deliver a digital transformation, we made composability real."
Philipp Hanraths, Manager IT Architecture, Takko Fashion
Talk to an Architect
Tell us what you're running. We'll show you what an AI agent sees when it asks about your products, and what it would be allowed to do, on your own systems rather than in a demo environment.