Meet Your New Shopping Agent: Powered by Real-Time Experience Orchestration
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Tell me how a Shopping Assistant will help my brand?
From product discovery and checkout to service inquiries and restock alerts, intelligent agents are becoming your customers’ first point of contact. But most brands are still struggling to connect these agents to the systems where real decisions happen.
How to become MCP complaint?
How to build AI shopping assistants with orchestration
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Vodafone (TOBi)
70%
of Vodafone’s ~1 million TOBi interactions each month are resolved on first contact.
Domino's Pizza
80%
of Domino’s orders are now handled by Dom, their AI voice assistant—which has already surpassed 500,000 orders in North America.
Verizon
40%
sales lift after Verizon rolled out GenAI assistants; reps can now answer 95% of queries with AI support.
Standardize Agent Access Without Exposing Your Backend
Conscia acts as a Universal MCP Server, allowing brands to expose only the parts of their backend needed to power AI experiences—without compromising control or security. You define the tools your agent can use, like checking inventory or applying discounts, and manage access centrally. This lets you support conversational shopping across any platform while keeping your core systems protected and your integrations clean. It’s a faster, safer way to scale AI without exposing your stack or increasing technical debt.
Question:
We’re moving from an onsite chatbot to a conversational shopping agent—how do we make it actually sell, not just answer?
Question:
We already have APIs for most of that—why can’t the agent just call those directly?
Answer:
Technically, it can. But here’s what usually happens: the agent hits five different APIs, each returning raw, unfiltered data. No business logic, no prioritization, no failover rules. You end up with a fragmented response or worse, the agent times out or makes something up. Conscia doesn’t just expose APIs we orchestrate them. That means we chain the right systems, apply business rules, format the payload, and return one clean answer the agent can trust and act on.
Question:
How does this work with MCP? We’re trying to standardize how agents interact with our systems.
Answer:
You're on the right track. We act as your Universal MCP Server, exposing orchestration flows as governed tools—like get bundle, check inventory, apply discount, create cart—that your agent can call safely and consistently. You control access, scopes, and rate limits in one place, so the agent only sees what it needs to. It’s a standardized, secure way to support AI assistants across any model or channel—without rewriting integrations for each new interface. Because in our view, agents (and AI search) shouldn’t know your backend—they should only know what you choose to expose.
Ask me a question
Answer:
Great question. The difference comes down to orchestration. Most chatbots just surface data they’ll tell you what’s in the CMS or maybe return a static FAQ. But selling requires action. That means stitching together pricing from your ERP, inventory from OMS, promos from loyalty, and customer context from your CRM all in real time. That’s where Conscia comes in. We sit between your agent and those backend systems, unify the logic, and return one decisioned response. So instead of “let me check,” your agent can say, “Here’s the best in-stock bundle for your membership tier, and I’ve added it to your cart.”
53 % Customers Abandon Checkout When Questions Go Unanswered
Commerce is shifting from “search & click” to “ask & get.” Agentic AI is already driving the flow—handling discovery, bundling, inventory, and checkout in one step. Brands with orchestration-ready data will win. The rest will scramble as traffic bypasses traditional funnels.
Conscia’s Universal MCP Server turns your data and business logic into agent-ready APIs—enabling you to power conversational interfaces both onsite and third party agents such as ChatGPT, Perplexity and more.
A Real-time API Orchestration Engine
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Conscia’s DX Engine is a real-time API orchestration layer purpose-built for composable architectures. It replaces brittle frontend logic and custom glue code with a powerful, no-code engine that can chain API calls, stitch and transform data, and apply real-time business rules. Whether you're orchestrating a checkout experience or personalizing landing pages, the DX Engine ensures that every interaction is timely, consistent, and intelligently assembled.
Its Universal API Connector integrates with any system—legacy or modern—while edge-based caching protects backend systems and accelerates performance. With a built-in rules engine and observability dashboard, product and engineering teams gain full control and visibility into their experience logic—without writing or maintaining boilerplate code.
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Build Your Agent API With the DX Engine
Ommichannel finally has a mandate.
For years, we talked about omnichannel. Web, mobile, kiosk, voice every touchpoint aligned, orchestrated, and personal. But most of the time, those experiences were stitched together in BFFs and patched with glue code.​
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Now, with agents in the mix, you’re not just orchestrating for screens. You’re composing for machines. And that changes everything.​ No click paths. No page reloads. Just structured queries and a demand for answers under 100 ms.​ The DX Engine allows brands to build tools and expose an Agent API that forms the foundation for our MCP Server
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